Frequently Asked Questions

Annie's Archive is an online digital pattern club. When you join, you'll get access to over 3,000 crochet, knitting, quilting, sewing patterns which you can download to your computer or other device.
As many times as you like! There is no limit to how many times a member can download a pattern. We do recommend that you back-up your computer to make sure you don't lose the patterns you've downloaded.
A user account was already created for you under the same email address that you used to register with on the other site. Simply click here to setup a new password.
If you cancel your subscription during the trial period, you'll continue to have access until the end of the 30 days. If you cancel after the trial period has ended, your subscription is cancelled immediately and you will not be able to access any patterns online.
We're sorry, but the patterns in Annie's Archive can only be downloaded from our website.
Yes, we welcome customers outside of the U.S. and Canada.
Just log in to your account on AnniesArchive.com, find a pattern you want, and click on the "Download" button. Make sure to save the patterns on your computer or other device.
We're sorry, but we're unable to restore or send patterns that you downloaded previously. If you're an active member, you can download the patterns again. If your membership is no longer active, please consider rejoining Annie's Archive.
We hope you love Annie's Archive, but if for some reason you need to cancel, you can do that here. You can also send us an email requesting to cancel to Customer_Service@AnniesArchive.com.
Patterns that have been downloaded to your personal device are yours to keep.
We're sorry, but we don't currently offer that option.
We are unable to accommodate gift memberships at this time.
The standard Annie's Archive monthly subscription price is $1.99.
We aren't currently able to accept PayPal due to the recurring charges that are part of the club.
Due to the digital nature of this program, you can only subscribe at our website.
We only accept credit cards, debit cards, pre-paid credit cards issued by a major bank online for payment. Sorry, we do not accept checks or cash in payment for Annie's Archive, nor can you subscribe over the phone.

Customer Service

If you cannot find an answer to your question here in our FAQ section, please fill out our customer service request form.
If you forget your password, please fill out the form on this page to create a new password. We'll send an email to you with a link to reset your password. Just click on the link in the email and enter the new password.
Log in to your account and select "My Account" located in the top left corner. Click on "User Profile" to update your name or change your email address. Then the next time you visit the site, log in with your new email address.
Log in to your account and select "My Account" located in the top left corner. Click on "Manage My Membership" and select "Update Payment Info" to update your credit card information.